NUANCE HEARING LTD. is committed to honouring your privacy.
What type of information we collect
We collect Personal and Non-Personal information.
Personal information. The information we collect include your contact details such as first name and surname, username and password, email address, country of residence, job title and other information you provide us when you create an account on the Website, purchase products or sign-up to receive communications or materials from us, or otherwise submit a form to us, as well as your domain name, browser and platform type.
Non-personal information. Non-personal information means information that cannot be traced back to a specific individual, hence to you. For example, we track the number of visitors at our Website each day.
How we collect information from you
We collect information from you when you submit it to us. For example, when you submit a request or electronically provide information to us (including, but not limited to, when purchasing our products, provide comments and feedback, employment applications and resumes), you are sometimes asked to provide certain information, including, but not limited to, your name, title, address, phone and e-mail address.
How we use your information
We process the personally identifiable information in order to facilitate your requests on the Website, provide the products and services you order, improve the overall quality of your online experience, provide personalized service and communicate separately with you.
We also process the information in order to improve our Website by counting, tracking, and aggregating your activity into our analysis of general traffic flows at the Website.
We may use your Internet protocol address to help diagnose problems with our server and to administer the Website.
Share your Information
Your personal information may be shared with certain members of our staff. We may also share your personal information with third party service providers which process your information on our behalf; however, such service providers will be contractually bound to keep your personal data confidential and appropriately secure. We may also share your information when we cooperate with other companies, such as our partners or affiliates, to offer joint or other services to you.
We will be permitted to share your personal information with government authorities and law enforcement if we are required to do so by law.
We may merge information about you into group data, which may then be shared on an aggregated basis with our customers or advertisers; however, your identity or personal information will not be disclosed without your permission.
We may share your information in connection with a sale or transfer of our company (or any shares in the company) or any similar transaction. Your personal information (such as customer names and your contact details) may be among the items sold or otherwise acquired in these types of transactions. We may also sell, assign or otherwise transfer such information in the course of corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, reorganizations, liquidations, similar proceedings involving all or a portion of the company. You will be notified by email and/or by a prominent notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Other than as stated above, we will always ask your approval before providing your personal information to anyone else.
Transferring your information internationally
We may store and/or process your personal information in countries outside your place of residence. We currently process the information in Israel (where our database and offices are located), but our service providers may be located and process the data in other places. We rely on the European Commission’s recognition that some non-European Economic Area (EEA) countries have an adequate level of data protection (Israel is one of the countries considered by the EU as having an adequate level of data protection). In countries, other than EEA countries, which may provide for different data protection rules, we rely on appropriate contractual clauses.
How long we retain your information
We will retain your information as needed to fulfil our legitimate business purposes in accordance with our internal retention policy and applicable laws and regulations.
If you registered to certain services, we may keep your personal information as long as you don’t unsubscribe to these services.
How we handle children’s Information
Our Website is not directed at children. The content and services offered on the Website and any application or request for information are designed for individuals who are 18 years of age or older. Hence we do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and are concerned about our collection of your child’s personal information, please use our contact us form or through the mail: firstname.lastname@example.org
We take security very seriously and are committed to the security of the information we collect. We take reasonable steps to ensure that personal data collected are reliable for their intended use, accurate, complete, and current. We use appropriate technical, administrative, and physical safeguards to protect data that pertain to you from loss, misuse, or alteration. In addition, we keep updating such measures from time to time as necessary.
However, due to the open communication nature of the Internet, you must be aware that despite all efforts, no security measures are perfect or impenetrable and we cannot guarantee that your information will remain secure and will not be accessed, disclosed, altered, destroyed or used in an unauthorized manner. Users of the Website use the Website at their own risk.
If we learn of a security breach, we may attempt to notify you electronically so that you can take appropriate protective steps. We may also post a notice on the Website if a security breach occurs. Depending on where you reside, you may also have a legal right to receive a notice of a security breach in writing.
You may ask us for the following: (i) a copy of your information, (ii) correct your information, (iii) erase or restrict your information’s processing, (iv) transfer some of your personal information to other organizations, and (v) object to our processing of your personal information.
You should be aware that if you do not allow us to collect personal information, we may not be able to deliver certain features and services over the Website to you, and some of our features and services may not work appropriately.
However, any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.
Link to Third Party Websites
ACCESS AND CHOICE
We offer individuals to choose (opt-out) whether their personal information is to be used for a purpose that is different from the purpose(s) for which it was originally collected or subsequently authorized by the individual. Individuals are provided with clear and conspicuous, readily available, and affordable mechanisms to exercise their choice.
Change of Policy
You can also mail us at:
NUANCE Hearing Ltd.
24 Raoul Wallenberg St
Last updated: October, 2021